Sky Mobile price rise: you have 30 days to leave without paying a fee

What’s changing with Sky Mobile prices

Sky Mobile has confirmed that millions of customers will see a price rise early next year.

For most people, the increase will be £1.50 a month. That’s £18 a year for nothing extra. Some plans will go up by £1 a month, and a small number by £3 a month.

It affects both people who are out of contract and many who are still mid-contract, which is why this matters.

Why the 30-day rule matters so much

Under rules set by Ofcom, mobile networks must give customers a chance to leave penalty-free if prices rise during a contract.

Sky does this by sending you a message telling you about the increase. From the day that message arrives, your 30-day clock starts.

It does not start when your bill goes up.

This is where people get caught out. They wait for the higher bill, then realise the free exit window has already closed.

Who won’t be affected

You should not see a rise if you joined, upgraded, or changed your plan on or after 6 November 2025, as those prices already include the increase.

Sky has also said prices will stay frozen for people on social tariffs, and some specific data plans are excluded, though Sky hasn’t published a full list.

If you’re unsure, the message Sky sends you is the thing that matters. If you get one, the 30 days apply.

What you can do if Sky tells you your price is going up

Once that message arrives, you have three sensible options. None of them are risky or complicated, even if switching feels like a hassle.

Switch to a cheaper SIM-only deal

This is where many people save the most.

SIM-only deals can be very cheap, often just a few pounds a month, and many come with more data than most of us ever use.

Switching does not change your phone. You keep your number, your photos, your apps, and things like WhatsApp all stay exactly where they are.

If you’ve never done it before, here’s a simple, step-by-step guide on how to switch mobile networks.

To keep your number, text PAC to 65075. You’ll get a code to give to your new provider, and they will handle the switch.

Leave Sky but stay on the same signal

Sky Mobile uses the O2 network. Other providers use the same signal but often charge less.

Coverage should feel very similar for most people, but always double-check features like Wi-Fi calling or roaming so there are no surprises.

Stay with Sky and try haggling

If you’d rather not switch, call Sky and ask for a better deal.

Plenty of people succeed just by saying the price rise has pushed them to look elsewhere. Be polite, be clear, and see what they offer.

If it’s still not good enough, you can leave as long as you’re within the 30 days.

Skint Dad says:

Price rises are annoying, but they can also be a reset point. Saving even £10 a month puts £120 a year back into your household for very little effort.

A quick but important clarification

This penalty-free exit applies to Sky Mobile only. It does not automatically let you cancel Sky TV or broadband without fees.

It’s still worth reviewing those separately, but don’t assume everything can be cancelled in one go.

Why this Sky price rise works differently

Some mobile networks now build future price rises into contracts from the start.

Sky takes a different approach. When prices go up, customers are allowed to leave instead. That’s why acting quickly matters more than arguing about the increase itself.

The system only works if you use the window you’re given.

What to do right now

Check your texts and emails for messages from Sky Mobile about a price increase, or log into your account if you’re unsure. If you find one, note the date it arrived.

If anything’s unclear, Sky’s help pages can confirm whether your plan is affected.

Count forward 30 days. That’s your deadline.

Even if you don’t plan to switch today, check what deals are out there. Knowing your options stops small monthly rises quietly draining your money.

If Sky is putting the price up, you get a choice. Make sure you use it.