If you have ever looked at your bank statement, you may have come across the term “BG Services” with a direct debit next to it.
This may leave you wondering what exactly BG Services is and what the direct debit is for.
Direct debit payments to BG
BG Services, also known as British Gas Homecare, offers comprehensive coverage for your boiler, central heating, plumbing, drains, and electrics.
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If you come across this term on your bank statement, it means that you have some cover.
The cost of the coverage depends on various factors such as your location, level of cover, boiler and heating system, and claims history. Generally, the monthly cost ranges between £10 and £50.
BG Services transaction
British Gas’ HomeCare service is a monthly payment that insures your electricity supply, boiler, plumbing and drainage.
British Gas is primarily an energy supplier and will take a payment on a set date.
The homecare cover is often given during a trial period, and you may have had a boiler repair then set up the free cover.
If you don’t recognise the transaction, it is worth checking using the following steps:
Log on to your online account
British Gas sometimes offers up to 12 months’ worth of free cover, and you might not remember signing up.
You would have given British Gas banking details as part of this trial.
It is generally up to you to cancel the trial before any more payments go out.
Is BG HomeCare worth it?
Home Care insurance can offer peace of mind and convenience if anything goes wrong with the covered item.
But you need to weigh up if you need the cover, if it’s worth them taking money from your account, or if you have cover elsewhere
Is it worth keeping?
The decision to cover British Gas services depends on your circumstances and needs. The need for homecare coverage can vary depending on the age of your appliances.
If you rely heavily on your boiler, central heating, plumbing, drains, and electrics and cannot afford unexpected repair costs, having British Gas services cover can provide you with peace of mind and financial protection.
However, British Gas services may be unnecessary if you have newer and reliable equipment or can afford to cover any potential repairs without assistance.
As with all insurances, you should review your cover periodically to ensure it meets your needs.
The service may be worth the cost if you have old appliances or an ageing heating system.
However, if your appliances are relatively new, it may be more cost-effective to pay for repairs and replacements as needed.
You can always save some money in a sinking fund account to put aside for any emergencies or breakdowns.
Can I cancel British Gas Homecare?
If you don’t want any further payments to leave your bank or building society, you can cancel, and you may be able to get a refund. You might incur cancellation charges to your account.
It’s important to carefully consider your options and read the terms and conditions before deciding whether to sign up for British Gas Home Care or any other home maintenance service, such as a yearly service to your boiler.
It’s crucial to keep an eye on your transactions and direct debit details and ensure that everything is in order. If you notice anything wrong, contact British Gas customer service to sort out the issue. By doing so, you can avoid potential issues and control expenses.
Is BG Services part of British Gas?
A BG Services transaction on your bank statement is a general term used to represent a direct debit payment.
The fee could be for any number of services that you have signed up for, such as boiler cover with a homecare account.
If you are still trying to figure it out, you can contact your bank or the company associated with the direct debit for more information or cancel online.
How do I contact British Gas HomeCare by phone?
You can speak with someone from HomeCare by calling 0333 202 9668. Their phone lines are open on Monday to Friday from 8 AM to 8 PM, and they are also open on Saturday from 8 AM to 2 PM.
They also have an online live chat team if you don’t have time to wait on hold.
You’ll need your British Gas account number and confirm security with them.
Alternatively, you can click on British Gas – Account Overview for details.
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Mystified ex British Gas energy customer says
I’ve stumbled upon this page from my websearch to find out about completely different mysterious entries on old bank statements.
The mysterious entries on the bank statements are actually _credit_ entries for noticeable amounts.
One type of the credit entries appears as “CR BRGAS-GAS” followed by the amount paid in.
The other type appears as “CR BRGAS-ELECTRICITY” followed by the amount paid in.
I can only guess that these mean that British Gas credited money into the bank account with respect to the gas and electricity that we used to buy from them.
However, the bills and other paperwork from old British Gas gas and electricity supply do not mention anything about these mystery payments. E.g. there’s no mention of any refunds being payable.
Can you shed any light on what these payments were and why they were paid?
Naomi Willis says
Very strange! Maybe you overpaid and they are now fixing their mistake? Have you tried getting in touch with them?