New rules on taking unpaid benefit debts directly from bank accounts are due to come into force on 29 October 2026.
They concern people who owe the Department for Work and Pensions (DWP) money that cannot be recovered through benefits or wages.

Having a benefit debt does not automatically mean money will be taken from your account. The DWP must first try to arrange repayments and check what you can afford.
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Letters published on 9 October reveal government advisers’ concerns about how the system will protect people who cannot pay or find it difficult to respond.
Does this affect you?
The powers target people who have stopped receiving DWP benefits but still owe money, where repayments cannot reasonably be collected through their wages.
For example, someone may have received too much in benefits in the past and still have an unpaid debt. That does not automatically mean they committed fraud.
If you receive Universal Credit, debts are normally collected through deductions from your benefits instead. GOV.UK explains how money can be taken from your Universal Credit payment.
Most households do not need to do anything. If you receive a DWP debt letter, respond and ask for help if repayments are unaffordable.
What is changing?
The Social Security (Further Methods of Recovery) Regulations 2026 add detailed rules to bank recovery powers that already exist.
They cover repayment limits, protected payments and bank charges in England, Scotland and Wales.
Banks can be instructed to take regular payments or a one-off amount. Deductions will not automatically begin for everyone affected on 29 October.
Why have advisers raised concerns?
The Social Security Advisory Committee, which advises the government on benefit rules, questioned how the DWP would tell the difference between people avoiding repayment and people unable to pay or respond.
It warned that bank statements may not show the full picture, including childcare costs, disability-related expenses and other debts.
It recommended introducing the system in stages and checking how it works.
The DWP’s response says it needs evidence that repayments are affordable.
If it cannot establish that enough money would remain for essential living expenses, it will not pursue a bank deduction. It plans to test the approach during introduction.
How much could come out of your account?
For regular repayments, the usual maximum is 20% of the money the DWP expects to be paid into the account in a typical month.
It is not simply 20% of the money already in your account.
The limit can rise to 40% in certain fraud cases, including a conviction relating to the debt. These are maximum limits, not automatic repayment amounts.
Repayments must be affordable after essential costs, including housing, food, heating, water, council tax and personal care. Other household members’ needs must also be considered.
Different rules apply to one-off deductions, but the DWP must still check that essential living expenses can be met.
What about money paid for your children?
Some payments have specific protection, including Child Benefit, child maintenance and Disability Living Allowance paid for a child.
For a one-off deduction, money from these payments must be excluded if it meets the rules, was received within the previous 12 months and has been kept for its intended purpose.
For regular deductions, protected payments must be excluded when assessing how much money is available to repay the debt.
Tell the DWP if your account contains this money. Keep records showing where it came from and what it is for, because the protection has conditions.
Could your bank charge a fee?
Yes. Banks can recover permitted administration costs of up to £55 for a one-off deduction, or £10 per regular deduction with a £40 monthly cap.
They must charge less if their actual or reasonably estimated costs are lower, and further restrictions apply.
These fees are additional to the debt repayment. The DWP must allow for the maximum permitted bank charge when checking whether the total is affordable.
Will you get a warning and a chance to challenge it?
The DWP describes bank deductions as a last resort after attempts to agree affordable repayments have failed.
Its enforcement team must make at least four further contact attempts, following earlier efforts by Debt Management.
If it proposes a deduction, you and any joint account holder have at least one calendar month to respond. You can explain why the proposal is wrong or unaffordable.
If an order is then made, you have a further calendar month to request a review before deductions begin.
Money for a proposed one-off deduction may be frozen earlier, meaning you cannot use that money while the process continues.
People who challenged the proposal or requested a review can appeal to an independent tribunal.
Follow your letter’s instructions: the deadline is normally one calendar month from notification of the relevant decision.
What if you share a bank account?
Joint accounts can be used if recovery from the person’s own account is not reasonably possible, with an exception for joint debts.
Only the share belonging to the person responsible for the debt can be taken. If some money belongs to you, explain this to the DWP and provide evidence.
Could this affect your driving licence?
Separate powers allow court applications for driving bans over debts of at least £1,000. These are a last resort for people able to pay who refuse without good reason.
A suspended order must give them a chance to repay first. Courts must protect essential driving needs, including earning a living.
What should you do if contacted?
If you receive a letter about a DWP debt:
- Ask for a breakdown if you do not recognise the debt, and check any challenge deadlines.
- Explain your essential costs and what you can afford.
- Mention protected payments, joint account ownership and any difficulty responding.
- Challenge a deduction you believe is wrong or unaffordable.
DWP Debt Management is on 0800 916 0647, Monday to Friday, 8am to 7:30pm. GOV.UK explains how to repay and manage benefit money you owe.
StepChange and Citizens Advice offer free debt help. We’ve shared lessons from our own experience of dealing with debt.
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