Boots has announced changes to how its Advantage Cards work, which could mean you lose your saved points.

Boots recently announced changes to their advantage scheme, which has a major impact on customers!
They are halving the deadline of how often you need to use your membership card until your loyalty points expire.
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Boots Advantage Card users who haven’t used their account online or in store for at least a year will lose all points unless you use it before 20 June 2023.
And, if you’ve not used it for a longer four years, they will close your account entirely.
Use it or lose it

To stop you from losing points, you need to use your Advantage card online or in store before 20 June 2023.
You have to make a transaction to keep your account active.
However, if you don’t want to/cannot afford to buy anything, then at least make sure you spend any accumulated points before the June deadline.
Then, continue to use your card at least once a year to keep your save points from expiring. Before 2022, you’d need to use your card every two years. They brought in this change from June 2022, so you need to keep an annual reminder to use it at least once between then and then next year.
You can check how many points you’ve got saved here.
Boots has announced further changes from May 2023, where points are being slashed.
Instead of 4 points earned for each pound spend, you will now earn 3 points instead.
Price Advantage
Boots also changed things up with their Price Advantage scheme.
It works in the same way as Tesco Clubcard Prices, in which you get lower prices, but only if you are a member of their loyalty scheme.
You’ll get savings of up to 50%, with an average saving of £2.65 per product.
Look out for bright pink stickers in store and pink prices on selected products on their website.
How Boots Advantage card works
The Advantage card allows you to collect four points for every £1 you spend online and in-store.
When you want to redeem them, a point is worth 1p.
It’s one of the most generous loyalty cards out there in terms of rewards.
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Catherine Niblock says
I am absolutely horrified to discover that all my advantage points have been deleted from my account. I am a 71 year old pensioner living on a very limited pension with little or no spare money for niceties and was saving for a special treat. There is no point in having a card now as I’ll never have enough points on it to buy anything!!
David Young says
I was astonished to find shortly after paying a £2k hearing aids bill my Boots card had zero points. If they persist in deducting your points use a different firm like Specsavers